The cart and charger are covered by a 24-month warranty from the date of purchase. The warranty covers manufacturing defects that occur during normal use. Any breakage caused by accidental damage or resulting from abuse or misuse (as set forth in the applicable manual), or commercial use, is not covered. Motocaddy batteries are covered by a separate warranty (12 months for lead acid / 24 months for lithium) and this can be registered using the “Battery Warranty Card” or online using our warranty registration form.

The standard Motocaddy warranty only covers purchases made in Spain or Portugal. If you encounter a problem with your stroller, battery or charger within the warranty period, please contact the place of purchase or call us directly so we can resolve the issue as quickly as possible. In the unlikely event that you need to make a claim, you must provide your proof of purchase, so be sure to keep it.

If we diagnose that you need a replacement part, we will send it to you by priority mail along with simple fitting instructions. If this is not possible, we will collect, repair (if possible) and return the faulty product to you (or replace it) at your expense (if the trolley is faulty, it must be returned in its original packaging). If the defect is not covered under the terms of this warranty, you will be responsible for shipping and handling charges, in addition to parts and labor costs. Repair will normally be made, but in the unlikely event that the cart, battery or charger cannot be repaired, they will be replaced.

The warranties contained herein are provided as an additional benefit and do not affect your statutory rights as a consumer.

Motocaddy Lithium Warranty

The Motocaddy battery and charger are covered by a full 24-month warranty from the date of purchase. In addition to the standard 24-month warranty, Motocaddy now offers a 5-year (additional 3-year) limited warranty on the battery (excluding charger). To qualify for the 5-year limited warranty, please register your warranty online or use the appropriate warranty registration card.

Should your product fail within the third year of purchase, Motocaddy will offer you a brand new replacement product for 50% of the purchase price of the product. The 4th year, for 70% of the list purchase price and the 5th year, for 85% of the list purchase price. Any product purchased will include a new 5 year warranty.

The warranty covers manufacturing defects that occur during normal use. Any breakage caused by accidental damage or resulting from abuse or misuse or commercial use is not covered.

All repairs or replacements made free of charge will not include a new warranty beyond that applicable to the original purchase. The warranties contained herein are provided as an additional benefit and do not affect your statutory rights as a consumer. We reserve the right to request proof of purchase.

Motocaddy lithium batteries are governed by the terms and conditions of Motocaddy’s standard warranty.

For Warranty Registration after your purchase please go to the following link

https://www.motocaddy.es/warranty-registration